Customer Service Representative

International Paper is a Fortune 500 company and global leader in paper and packaging products.  International Paper is known for a commitment to the environment and to cutting-edge technology.  We have spent more than 100 years creating new ideas, and we are looking for people who can collaborate to help us build on our history, while creating future success. 

International Paper has an immediate opening for a seasoned Customer Service Representative at our Barrington/Bellmawr, NJ Complex.  These facilities are significant to the our presence in the Northeast market.

The ideal candidate will be responsible for:

• Entering and maintaining the customer order fulfillment system for more complex accounts.
• Monitoring the order process to ensure that customer deliveries are made according to commitments and within forecast allocations.
• Receiving and booking orders in a timely and accurate manner.
• Responding timely to customer inquiries and requests.
• Troubleshooting problems and recommending solutions.
• Working with a high degree of accuracy.
• Interacting positively and professionally with customers, both internal and external.
• Participating in a team environment and performing team specific activities to ensure efficient account coverage.
• Periodically receiving direction and guidance from supervision and seasoned team members.
   
  The successful candidate will have a solid track record of 3 or more years in customer service within the Corrugated Box Industry.
   
  International Paper offers a competitive salary and an excellent benefits package that includes medical, dental, disability, life and accident insurance as well as a 401(k) plan and retirement savings account.
   
  International Paper is an Equal Opportunity Employer, Minorities/Females/Individuals with Disabilities/Veterans