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Customer Service Specialist - German Speaker

Data: 2021-05-21

Lokalizacja: Kraków, MAL, PL

Firma: International Paper

We could make smartphones, rockets or sports cars… but we make what we do best for the past 100 years – paper and packaging products that people depend on every day. Join us to discover Infinite Possibilities that we offer at International Paper’s Global Business Services Center in Kraków.

 

Customer Service Specialist - German Speaker

 

Location – Krakow

 

  

 

You will:

 

  • Cooperate with our long-standing customers via phone and email on a daily basis
  • Answer customers questions, manage their purchase orders and make sure they are satisfied with our service
  • Cooperate with our other internal departments, you’ll become knowledgeable in logistics processes such as demand, production, and planning transportation
  • Work in team - our team members cooperate and support each other, providing back-up as necessary 

 

You have:

  • Fluent knowledge of German (C1)
  • Good knowledge of English and Polish (B1/B2)
  • Ability to learn quickly
  • Action and detail orientation
  • Good analytical and organizational skills
  • Eagerness to make your own decisions
  • Experience in Customer Service is a plus, but not reqiured. We will teach you all you need to knmow

 

 Additionally, you can expect:

 

  • Very effective on-boarding process that will help you settle in and feel comfortable with the job and your customers
  • Development opportunities such as soft skills and technical training
  • Internal job shadowing program and foreign language classes
  • Chance to be involved in business projects or the implementation of process improvements
  • Great, positive and supportive team

 

 

 

The information necessary in the recruitment process is: name, surname, contact details, education, previous employment record and qualifications.

Any supplementary information you provide is processed on the basis of your consent.

 

For the purpose of application to the position specified in the job posting we ask you to place the following statement in your application:

“I, hereby, consent to the processing of my personal data contained in the application for the job by International Paper Polska Sp. z o.o for the purpose and to the extent necessary in the recruitment process.”

If you want to take part not only in the recruitment process for the job position you applied for but in future recruitment processes as well, we ask you to place the following statement in your application:

„I, hereby, consent to the processing of my personal data contained in the application for the job by International Paper Polska Sp. z o.o  for the purpose and to the extent necessary in the current recruitment process and in the future recruitment processes as well.”

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