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First Line Leader Finished Products


International Paper (NYSE: IP) is a leading global producer of renewable fiber-based packaging, pulp and paper products with manufacturing operations in North America, Latin America, Europe, North Africa and Russia. We produce corrugated packaging products that protect and promote goods, and enable world-wide commerce; pulp for diapers, tissue and other personal hygiene products that promote health and wellness; and papers that facilitate education and communication. We are headquartered in Memphis, Tenn., employ approximately 48,000 colleagues and serve more than 25,000 customers in 150 countries. Net sales for 2020 were $21 billion. For more information about International Paper, our products and global citizenship efforts, please visit internationalpaper.com.


The Pensacola Mill is currently seeking a First Line Leader (FLL) for our Finished Products Business Unit.


Position Scope:

The First Line Leader Finished Products is responsible for the safe and efficient operation of a rotating shift of approximately 24 hourly employees operating in the P4 fluff pulp machine, P5 linerboard machine, and the corresponding shipping departments to ensure department and mill goals are met.  This position leads in safety, environmental compliance, employee engagement, crew one to ones, hourly team development, process productivity, efficiency, and reliability. They interact with mill operations, maintenance, and management personnel on a day-to-day basis while performing their duties.  This position works within the Finished Products Business Unit and reports to the Finished Products Business Unit Manager (BUM).


Position Responsibilities:

The First Line Leader will work closely with a variety of different areas throughout the mill including operations, maintenance, technical, and management.

  • Provide visible and active leadership in delivering excellent safety results
  • Directly lead and actively engage operating team to provide excellent results in reliable and cost effective operations using key operating windows and key performance indicators as guidance
  • Report and communicate safety and performance measurements against objectives
  • Support data gathering and timely response to reliability related incidents
  • Conduct one to one developmental discussions and coach employees to accomplish team goals
  • Provide direct support for and participation in the mill’s structured cost reduction efforts/teams
  • Lead and deliver results through GMS based processes and systems
  • Maintain strong relationships with other Fibers Business Unit personnel as well as operating and maintenance department leaders
  • Enforce mill rules and agreements, taking corrective actions as needed to address concerns Coordinate training and development for crew
  • Actively use and improve upon existing systems for managing daily operations
  • Coordinate training and development for the crew
  • Initiate and facilitate problem solving (TCC)
  • Understand and promote Manufacturing Excellence tools and processes
  • Support 5S program for the area and drive improvement projects, audit systems, and excellent results
  • Provide support for capital project development and implementation
  • Implement systems to improve/sustain results
  • Facilitate the implementation of new procedures and controls required by the change in facilities, products, and corporate policies and procedures
  • Participate as a member of a business unit


Desired Skills:

Successful candidate should have the ability to:

  • Instill safety as a core value within the team and effectively communicate a shared vision for safety
  • Represent both company policy and direction, as well as actively advocate for crew/team needs and concerns
  • Quickly develop thorough knowledge of department and mill operations processes, equipment and systems
  • Utilize excellent communication and interpersonal skills with the ability to communicate to groups and individuals at all levels
  • Approach positional responsibilities in an inclusive manner by engaging all team members in area, department, and mill
  • Utilize the International Paper Change Process to drive change
  • Work effectively alone or within a team
  • Utilize strong organizational skills to handle multiple tasks effectively
  • Maintain process knowledge and understanding of Finished Products operations
  • Make timely and effective decisions


Required Experience:

Three (3) to five (5) years of experience in a fully integrated paper manufacturing facility or an equivalent combination of experience and relevant higher education is required.  Bachelor’s degree in engineering or equivalent practical experience is preferred.  Must be experienced using a computer and skilled in word processing, spreadsheet programs (Microsoft Excel), SAP business systems, and other databases. 


Position level may vary based on experience.


Desired Competencies:

Customer Focus, Process Management, Conflict Management, Confronting Direct Reports, Delegation, Developing Direct Reports, Managing Diversity, Integrity & Trust, Listening, Motivating Others, Drive for Results, Building Effective Teams, Action Oriented, Dealing with Ambiguity, Timely Decision Making, Problem Solving


"International Paper is an Equal Opportunity Employer: Minorities/Females/Individuals with Disabilities/Veterans"


Cantonment, FL, US, 32533

Category:  Manufacturing
Date:  Sep 15, 2021

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