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Account Manager


The Company You Will Join:

International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion. Additional information can be found by visiting

The Job You Will Perform:

The position, based in Charlotte, NC, will work in cooperation with International Paper’s National Accounts as well as Retail Packaging and Display sales, design, shopper marketing, project management, manufacturing, quality, fulfillment, and supply chain functions to develop and successfully execute Key Account Plans and Value Propositions with priority strategic accounts.  


Other responsibilities include:

  • Building, maintaining and growing volume that maximizes value for the customer within assigned or existing accounts.
  • Builds and maintains key relationships.
  • Executes Key Account Plans and IP’s Value Propositions and attends to daily customer demands.
  • Maximizes profitability of customer base. 
  • Responsible for both a consultative and a transactional mix of accounts in a fast-paced culture that requires frequent interaction with sales, project management, scheduling, quality, design, marketing, and logistics to resolve customer problems while maintaining account profitability and production efficiency.


The Skills You Will Bring:

  • Minimum five years or equivalent experience managing national, regional, or local users of display sales, value-added corrugated packaging, and specialty printing/graphics solutions and related turn-key services. 
  • Must possess a proven track record of successful sales growth (volume and margin) and maintenance of existing business.
  • Extensive work experience in the corrugated specialty packaging industry in project management, customer service, or operations also highly desirable. 
  • BS or BA in business, marketing, or related field strongly preferred.
  • Knowledge of graphic packaging trends, consumer trends, off-shelf merchandising, and the corrugated industry, including container designs (characteristics and specifications), enhanced graphics, pricing and costing practices, quality processes, and printing.
  • Professional sales and technical skills to support “value-added” retail packaging products and services.  Strong knowledge and application of International Paper’s capabilities and resources.
  • Demonstrated knowledge of general business principles, internal financial management, and industry business practices.
  • Demonstrated ability to work with a variety of functional areas (sales, marketing, design, logistics, etc.) within the customer’s organization, primarily directed at the selling of their products to the specialty graphics marketplace.
  • Must be comfortable working independently on a day-to-day basis, but equally adept at working closely with internal stakeholders to develop customer proposals, direct the customer order process, and ensure successful execution of orders.
  • Exemplary interpersonal skills; operate with a high level of trust and integrity; ability to gain credibility with customers quickly; problem solves and communicates proactively, both internally with the organization and externally to the customer.
  • Action-oriented:  deliver solutions on a quick-time basis, provide a “speed to market” advantage relative to our competition; make decisions quickly with superior follow through skills.  Provide a high level of customer service to retain and grow successful sales. 
  • Remain flexible and adapt to the situation and provide either leadership or follow instructions and work independently.
  • Negotiate with customers and overcome objections; ability to handle pressure, stress, and rejection.
  • Willingness and ability to work overtime or irregular hours; occasional overnight travel required.
  • Ability to handle details accurately and in a timely manner.
  • Excellent time management, organizational, presentation, and communication skills.


The Benefits You Will Enjoy:

  • Paid time off including Vacation and Holidays
  • Retirement, pension, and 401k Matching Program
  • Medical & Dental
  • Education & Development (including Tuition Reimbursement)
  • Life & Disability Insurance


The Career You Will Build:

  • Leadership training
  • Promotional opportunities


The Impact You Will Make:

We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.

International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 


Charlotte, NC, US, 28273-4133

Category:  Sales & Marketing
Date:  Mar 15, 2023

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