Product, Service & Delivery Manager

The Benefits You Will Enjoy:

• Paid time off including Vacation and Holidays
• Retirement, pension, and 401k Matching Program
• Medical & Dental
• Education & Development (including Tuition Reimbursement)
• Life & Disability Insurance

The Career You Will Build:

• Leadership training
• Promotional opportunities

The Impact You Will Make:

We continue to build a better future for people, the Plant, and our company!  IP has been a good steward of sustainable practices across communities around the world for more than 120 years.  Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces.  You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC.  We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products.  We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness.  Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally.  We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion.  Additional information can be found by visiting InternationalPaper.com.

Pay Rate:

$112,000 - $137,000 - commensurate with experience

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift:

Salaried Full-Time Exempt

Physical Location:

Columbus Cellulose Fibers

IP – Columbus Mill

4335 Carson Road

Columbus MS  39701

This position supports International Paper’s Columbus Mill (CCF), located in Columbus, Mississippi.  CCF is a vital part of International Paper’s Global Cellulose Fibers Business.  We are a converting operation that produces bleached softwood pulp for use in paper and specialty products such as absorbent personal care products, pharmaceuticals and photographic-based papers.

The Job You Will Perform:
The successful candidate will be accountable for managing all aspects of secondary fiber and shipping activities for the facility.  The individual will focus on logistics, transportation, quality systems, and customer relations while also supporting other areas of the manufacturing process.  The position reports to the Business Unit Manager – Pulp Machine.

Responsibilities
The key responsibilities listed below are not to be considered all-inclusive; a team member may be required to perform additional tasks, as directed, and based on changing business needs of the company.

• Leads and directs daily activities of the shipping department, including productivity, quality, service, and on-time delivery in a safe and efficient manner, ensuring customer requirements and organization goals are achieved.
• Ensures all work is performed in a safe, clean, productive environment. Promotes safety and housekeeping by following established safety rules and procedures.
• Manages and coordinates daily activities for all shifts in the shipping department.
• Works closely with customer service department, production planning, finishing, accounting and sales to ensure full customer satisfaction.
  • Manages all warehouse space to best service of our customers
  • Manages Returned Goods process
  • Manages the receiving process
  • Manages inventory with the assistance of the sales team in customer locations
  • Works closely with customer service to maintain integrity specific to shipping bill of lading process
• Ensures that trucks are scheduled to the best efficiency, keeping in mind freight costs and ship to locations when coordinating the preparation of the daily shipping schedule.
  • Schedules deliveries 24 hours/per day seven days a week per customer demands.
• Organizes teams to guarantee loads are checked for correct quantities, weight, and quality of loads.
• Guarantees that lift drivers maintain up to date training, coaches and facilitates the shipping team for better efficiency.
• Maintains the integrity of finished goods inventory inside the facility and in outside warehouses.  Works closely with accounting and customer service to ensure accuracy of data.  Responsible for tracking inventory.
• Act as site coordinator for PPR and other critical business software for quality, warehouse management, and logistics
• Coordinate customer interaction with the mill including, resolution of quality issues, changes in quality specification, and site visits
• Ensure area fulfills specific 5S expectations

Physical Demands/Working Environment

• Must be able to wear all required safety equipment.

• Heat in excess of 100°F occasionally.

• Working environment is 24/7 – ability to be on-call as needed and/or required.

• Carrying:  Periodically tools and equipment.
• Occasionally ascends/descends stairs, ladders and into railcars and trucks
• Ability to work on concrete, and periodically  move equipment/tools weighing up to 50lbs

The Skills You Will Bring:

• Bachelor’s degree in an applied science, engineering, logistics, business, or relevant field
• 5+ years of manufacturing experience
• Experience in warehouse, quality, and logistics systems

Key Competencies:

• Action Oriented
• Business Acumen
• Command Skills
• Conflict Management.
• Customer Focus
• Developing Direct Reports
• Interpersonal Savvy
• Problem Solving
• Strategic Agility

International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.  International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.