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IAM Security Developer


International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion. Additional information can be found by visiting


This is a remote opportunity, must be within driving distance of the Memphis, TN campus.


This position is responsible for overseeing the development & architecture of International Paper’s Identity & Access Management system. The position will provide support for complex system management activities related to Identity & Access Management system software, hardware, performance, and problem determination.  The role will also be responsible for resource management requiring communication and coordination with vendors, technicians, clients, and management.  It will also provide technical input to management decision making in the area of software, hardware, and performance. This role is responsible for configuration and deployment of new connectors, workflows, processes, procedures and tools in the IAM space.


The focus of the position includes the following related to the Identity and Access Management Program:

  • Perform tasks independently with general guidance from IAM Manager and will be responsible for supporting the goals of the IAM team. 
  • Performing detailed analysis of various projects and requests;
  • Developing designs for projects that have medium to high complexity;
  • Reviewing and improving existing processes;
  • Formulating new procedures;
  • Monitoring key performance indicators;
  • Implementing advanced business solutions.


This person should possess strong technical skills, especially with reference to ERP solutions like SAP, centralized Web Access Management systems like RSASecurID and Azure, and Information Security Principles and Practices.  Successful incumbents will have excellent customer service skills, have strong inter-personal and communication skills, strong attention to detail, drive for results, decision quality, dealing with ambiguity, ability to multi-task and have strong organizational skills. 


The primary responsibilities, actions and outputs include:

  • Key Customers
    • All IP employees
    • All Contractors
    • Business Partners
    • Vendors


  • Key Outputs
    • Supporting and maintaining the Identity Management system, (Sailpoint).
    • Supporting and maintaining Directory Services (Active Directory, Azure AD, Radiant Logic Virtual Directory, and LDAP).
    • Assisting in the design, implementation, support and maintenance of Identity & Access Management systems.
    • Interfacing with corporate application groups and business units.


Key Accountabilities:

  • The scope of work includes the continued implementation of the Identity Access Management tool. Participate in the business process redesign for security and documentation as needed for new and/or upgraded technology. 
  • Competent to work on all phases of system analysis while considering the business implications of the application of technology to the current and future business environment.
  • Responsible for ensuring the integrity of the Identity Management system by serving as subject matter expert, providing input and offering recommendations for continued improvement.
  • Knowledge of security best practices, IAM technologies and industry trends.
  • Assist with the access management process review and recommend automation points as improvements. Assist with documenting the recommendation. Upon approval, implementation of process automation where appropriate.
  • Enterprise level production support experience, by troubleshooting and gathering complex performance statistics.
  • Compile, obtain approval and maintain the in-scope applications, business processes, roles, identities, and access levels to key stakeholders and other appropriate parties.
  • Assist in the development of identity and access management policies and procedures.
  • Implement solutions which comply with Information Security policies and standards.
  • On-Board new applications into the IAM tool – Sailpoint (MyAccess).
  • Look for opportunities to streamline and simplify process


Key Challenges:

The external environment, including technology, competition, markets:

The key challenge this position faces will be to remain technically qualified in light of the changing pace in Information Technology in the security realm.


The internal environment, including interaction with others, (both inside and outside the company)  policies/practices:

  1. Understanding and communication – Supporting a global community
  2. Enforcing standards and maintaining the environment for ease of support
  3. Working closely with Business Units, Application teams, infrastructure areas & Vendors to identify, review & evaluate the solution requirements that meets all of their needs.


The work itself, e.g., problems, opportunities, change:

  1. Meeting unique and independent service provider, customer, and user challenges
  2. Analyzing and quickly resolving complex authentication, integration and automation issues



Knowledge and Experience:

  • Bachelor’s degree in Computer Science, Management Information Systems or other related fields, or equivalent work experience.
  • 8 years of IT Security experience with 3 years IAM experience.
  • Leadership capability and responsibilities to IAM architecture and strategy.
  • Experience with the Following:  Sailpoint, Active Directory, LDAP, Oracle Databases, Microsoft SQL, Microsoft MFA, CA Access Gateway, RSA SecurID, Microsoft Exchange and Cloud architecture, Azure
  • Solid understanding of Identity Management (IDM), Single Sign on (SSO), and security concepts
  • Programming skills needed. (Java, J2EE, JSP, PowerShell, Beanshell, Bash scripting)
  • Strong knowledge of Sailpoint technology, LDAP directories, SAML 2.0, Oracle HTTP server, IIS, Apache, Tomcat, Linux, Oracle Solaris, and Windows Servers.
  • Ability to define and develop process flows based on customer requirements and create functional specifications based on business systems and industry requirements.
  • Proven track record of a successful IAM implementation and support of those applications.
  • Thorough understanding of  SAP and Netweaver Enterprise Portals,
  • Enterprise-level production support experience for a global organization is required.
  • Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate actions.
  • Organizational skills that enables one to work on several tasks simultaneously, providing management with appropriate insight into the workload and priorities.
  • Original and innovative thinking that produces new ideas and creates innovative solutions.
  • Demonstrated ability to develop and implement process improvement initiatives related to IAM solutions.
  • Consistent demonstration of the appropriate 


Key Competencies, including:


    • Approachability
    • Action Oriented
    • Building Effective Teams
    • Composure
    • Customer Service
    • Dealing with Ambiguity
    • Decision Quality
    • Delegation
    • Directing Others
    • Drive for Results
    • Functional/Technical Skills
    • Integrity and Trust
    • Listening
    • Managing and Measuring Work
    • Motivating Others
    • Organizing
    • Planning
    • Technical Learning
    • Drive for Results
    • Problem Solving
    • Priority Setting
    • Timely Decision Making
    • Accuracy
    • With limited general supervision
    • Excellent Oral and Written Communication
    • Presentation Skills
    • Planning





International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 


MEMPHIS, TN, US, 38125

Category:  Information Technology
Date:  Sep 1, 2022

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