National Accounts Commercial Controller

Job Title: National Accounts Commercial Controller  

Pay Rate

$160,000 - $205,000 (PL 18-19)

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s annual incentive plan.

Physical Location

Memphis, TN

Category/Shift

Salaried Full-Time

Overview

National Accounts is an organization of 180 employees that manages customer relationships and account profitability on 4.8MM tons of business which drive over $6B of revenue. The annual S&A budget for N.A. is ~$40MM spread over 14 cost centers; it also includes annual Meetings, Dues and Donations of ~$0.5MM.

The Job You Will Perform

• Compensation plan analytics, processes, and payments
• Rebate analytics, processes, and payments
• Support in analytics of NA bids/pricing & contract evaluation & approvals
• Oversight of the preparation of publication analytics and alignment with finance for budgeting/forecasting
• Forecasting and alignment with business on volume changes for budgeting/forecasting
• Oversight of annual budgeting process for National Accounts S&A
• Evaluation of capital needs (machine allowances, box upcharges for customers)
• Working capital/DSO impacts and analytics related to NA customers/Bank Fees
• Oversite of costing system alignments and impacts
• Consolidation of various department processes into centralized SOP/Control manual for National Accounts
• Oversight of internal controls
• Liaison with FP&A as required

Compensation (CLI)

New CLI for NAMs will require additional oversight, analysis, review, budgeting/tracking/exception process, and potential involvement in payment submission process

Customer Rebates & Sales Incentive Compensation Process

• Manage a team of analysts that perform the accounting & payments of customer rebates
• Manage a team of analysts that perform the accounting & payments of the sales incentive programs

Contracts

• Analysis on contracts- valuation of impact and alignment with DOA
• Contribute to contract process improvement: SOP development and process mapping
• Support for proposed Price Tracker tool automation (coordination with NAC Finance as required)

Pricing

• Audits of key controls surrounding deal analytics.  E.g., annual audits of deal templates
• Participation in process improvements for the analytical work – helping to design tools (or manage projects) to improve translation of Financial and Witron data for deals
• Participate in and complete analytics with NA team.  Ensure alignment with financial policies.
• Pub change preparation & analytics

Customer Experience

• Supporting Price Change processes (calculation and validation processes) to ensure accurate revenue recognition
• Evaluation of Rebate payment process
• Support designing process or system improvements for completion of Price Lists, CVA work, etc.

Chessboard/National Acct Margin Lift/Concessions & Operations

• Seek opportunities to align with Area/Region/Plant Finance functions to improve data generation for strategy (liaison with plants and provide insight as SME)

Contract Council

• Participate as required to improve the Council’s understanding of system changes or opportunities that can improve our insight into profitability
• Liaison to Area/Regional Finance to share results from contract negotiations to improve understanding of commercial deal points at the plant level

Customer Commitment Centers

• Small project capital submissions (testing equipment, etc.)
• Involvement / oversight of leases for CCCs
• Facilitation of MCCC revenue stream for printed samples
• Purchase cycle oversight for each CCC including corrugated board for sample production, inks for EFI digital printer, maintenance, etc. (Invoice management, NOPO approvals, etc.)
• Annual budgeting process data & analysis (7 cost centers)
• Annual CCC financial audits

Internal Controls

• Support managing internal/external audit engagements
• QR16s

M&A Activities

• Analysis
• Integration

The Skills You Will Bring:

• College degree in Accounting/Finance, advanced degree, or certification desirable
• 7-10 years Finance Controller experience or associated work
• Knowledge of corporate policies and procedures
• Ability to accomplish goals through organizational agility
• Strong administrative, organizational, and analytical skills
• Must be a self-starter and deliver on objectives
• Demonstrate solid leadership potential
• Ability to work with teams and ensure alignment
• Ability to deal well with ambiguity
• Proficiency in Accounting, Oral and Written Communication Skills, PC Skills, IP Systems Knowledge, Ethics and Values, Multi-tasking, Analytical, Internal Controls, Strategic Agility, Staffing
• The successful candidate will be able to demonstrate strong Business Insight, Manages Complexity, Building Effective Teams, Drives Results, and Customer Focus (internal customers)

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. 

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com