Position Title:

SAP Basis Analyst 

Pay Rate:  $87,600 - $ 116,800

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s short –term incentive plan.

Category/Shift:

Salaried / Full-Time

Physical Location:

International Place

6400 Poplar Ave.

Memphis, TN 38197

Job Description:

The SAP Basis Analyst II position within SAP Basis is responsible for providing technical expertise to run International Paper’s SAP environment.  They will provide guidance and have a high level of knowledge across many of the SAP products used by IP including:  ERP 7.5, CRM 7.5, SCM 7.5, Ariba Integration, SAP Solution Manager, SAP Portals, SAP Gate Way, Business Objects, Data Services, BW on HANA and S4 HANA.  The database environment supported by Basis teams is Oracle on a Sun Solaris platform, HANA as Platform as Service on cloud and HANA on a Cisco Linux platform.  

The position requires general monitoring, support, and maintenance tasks for new & existing SAP systems.  This includes building, maintaining, and modifying the central basis network and infrastructure of SAP, including base SAP clients, instances, Application Integration work including SAML/SSO scenarios and IMG setups.  

The SAP Basis Non-Business Suite group is responsible for installing SAP products, monitoring and maintaining those products, upgrading and providing enhancements as required, participating in troubleshooting of SAP issues, and general performance, stability, availability, and recoverability of the SAP systems.  This position will work along with other SAP Basis team members to complete assignments related to all facets of SAP support. These tasks will include troubleshooting SAP problems, monitoring and configuring SAP systems for optimal performance, assisting in maintenance and release cycle tasks, and working with team members to complete tasks needed for various projects.  
Key customers for this group are all groups who use any SAP tool at IP including technical support groups, Supply Chain, Finance, HR, SAP development, Analytics BI and BW team as it relates to the other SAP Business Suite and Non-Business suite instances.  These customers are both domestic and international and continue to grow.

Critical job responsibilities among others include the following:

• Technical expert in one or more highly specialized areas of applications systems analysis and programming. 
•  May do some programming.  
• Acts independently under general direction.  
• Provides technical leadership on complex projects. 
•  May play the role of solution delivery manager or project manager.  
• Formulates/defines system scope and objectives. 
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results.  
• May be responsible for multiple phases of a project. 
• May lead others and be responsible for instructing, directing and checking the work of other analysts.

Key actions, outputs, deliverables, products and/or services performed by this position include:

SAP Basis Administration skills:

• SAP installations
• SAP upgrades
• Performance tuning
• Ability to research and resolve SAP basis issues  
• SAP integration to other SAP and non-SAP systems
• Database monitoring and troubleshooting
• Client copies, system copies, instance refreshes
• Backups and restores
• Monitoring and tuning of SAP systems
• Patch administration
• Transport management
• SAML/SSO Scenarios
• Third party product installations
• SAP OSS research

Additionally, these tasks may be performed:

• Disaster recovery planning and testing
• Database migrations and reorganizations
• Advanced HANA and Oracle knowledge including but not limited to restore & recovery, parameter settings, SQL scripting

This position requires:

•  A technical and/or bachelor’s degree, or equivalent experience   
•  Knowledge of SAP ERP or other SAP NetWeaver products plus 2-4 additional SAP products (SAP Certifications preferred)
•  5 or more years of experience in SAP Basis Administration or equivalent experience
•  5 or more years of experience in a technical support role including 2+ years of advanced (level 3) support
•  2 or more years of experience with Oracle database administration
•  2 or more years of experience with HANA database administration
•  2 or more years of experience in UNIX operating system skills
•  2 or more years of experience in supporting Web/Internet technologies – SAP Portal, Business Objects preferred
•  Knowledge of SAP monitoring techniques and tools 
•  2 or more years of experience with Windows server operating system basics, Domain Controllers, Active Directory Sources

The Skills You Will Bring: 

• Timely Decision Making 
• Functional/Technical Skills 
• Customer Focus 
• Priority Setting 
• Action Oriented
• Problem Solving
• Dealing with Ambiguity 
• Informing 
• Planning 
• Learning on the Fly 
• Composure 
• Creativity 

The Benefits You Will Enjoy:
•    Paid time off including Vacation and Holidays 
•    Retirement, and 401k Matching Program
•    Medical & Dental 
•    Education & Development (including Tuition Reimbursement)
•    Life & Disability Insurance

The Career You Will Build:
•    Leadership training
•    Promotional opportunities

The Impact You Will Make:
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP. 

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.

The Company You Will Join:
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion. Additional information can be found by visiting InternationalPaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.