Department Learning Leader- Maintenance

What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people’s lives, the planet and our company’s performance by transforming renewable resources into products people depend on every day.

Position Title: 

Department Learning Leader – Maintenance

Pay Rate:

$60,200 - $80,300

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s short –term incentive plan.

Category/Shift:

Salaried Full-Time Exempt

Physical Location:

Pine Hill Mill (Pine Hill, AL)

The Job You Will Perform (including but not limited to):

Safety

• Understands importance of and complies with Mill and department safety and environmental policies, procedures and practices
• Champion for correct safety and environmental behaviors and practices
• Verifies training materials are in alignment with safety and environmental policies and practices

Knowledge

• Understands how to work in computer applications (including MS Office, LMS, SharePoint, etc.)
• Understands adult learning theory and techniques
• Understands best practices and standards and tools for creating and delivering effective training
• Understands process and best practices for developing assessment criteria (testing, evaluations, etc.)
• Understands the training needs analysis process
• Understands department operations and processes
• Understands (familiar with) department control system interfaces
• Understands the department positions/structure
• Understands department and site training goals impact on business results
• Understands Manufacturing Excellence processes and tools
• Understands Situational Leadership principles and techniques
• Understands Servant Leadership principles and techniques

Tasks

• Assist development of dept. training budget and goals
• Develop and manage department training scorecard
• Introduce and champion the implementation of training vision and process 
• Coach Team Members in Training, Trainers and SME’s
• Participate in Team Member in Training assessments, reviews and evaluations
• Sign-off on required documentation
• Set training expectations with Team Member in Training
• Identify and coach OJT/task Trainers and SMEs (in regards to their training responsibilities)
• Evaluate and provide New Hire and Transferred Team Member performance feedback to FLL/Mgr.
• Evaluate and provide job position performance feedback to FLL/Mgr.
• Provide constructive 1-to-1 feedback to Team Member in Training as well as Trainers and designated managers
• Identify and reduce barriers in training progress
• Leads Creation of Personal Development Plans for Department Team Members
• Track and give recognition for team member training milestones
• Assist Supervisor in development and management of individual (continuous improvement) training plans for department members
• Develop and regularly update department training plans
• Assist dept. managers to identify training needs proactively
• Prioritize and schedule dept./team member training
• Schedule and perform job “refresher training” based on training program standards and requirements (and in accordance with IP policy)
• Coordinate and conduct training classes (NHI topics, dept. orientation, etc.)
• Develop and manage job position training plans and timelines
• Ensure job training qualification and certification process is followed
• Ensure consistency of training process and materials, and alignment with enterprise training process standards
• Perform training system and effectiveness audits
• Take advantage of upset conditions as teaching opportunities (immediate or as follow-up) (i.e. ensure supv is not solving the issues rather than working with and educating the operator)
• Create and Manage Training Records
• Maintain accurate training records for each department member (electronic and required hardcopies)
• Provide reports on training progress and completion, individual training refresher needs, and department compliance training completion
• Enter training data into LMS system (OJT, Classroom, etc.)
• Track and document required sign-offs and training for changes/ MOCs
• Utilize LMS to assign training

Develop and Maintain Training Material

• Identify and address gaps in training materials
• Coordinate development of department specific training materials (SOPs, TCCs, scenario drills, eCourses, reference documents, learning activities, instructor lead presentations, etc.) as needed using operators, trainers, and management’s input, and following enterprise standards and best practice examples
• Ensure updates to material captured from upset condition learnings (within the dept. and others)
• Perform QA (quality assurance) of newly developed or edited department specific eCourses prior to deployment
• Develop learning exercises and activities
• Review and (coordinate) update training materials
• Collect and convert information from subject matter experts into quality training material
• Communicate and coordinate training due to procedure changes / MOCs/ RCFA action items/ etc.
• Ensure feedback from training is properly captured, addressed and communicated
• Audit and update lock out/tag out forms

The Skills You Will Bring:

• 3-5 years of experience in a manufacturing environment (maintenance knowledge preferred)
• High School Diploma or GED
• College Degree (preferred)
• Experience working in unionized heavy manufacturing environments
• Computer experience working in Microsoft systems (ex. Microsoft word, excel, Power point, Outlook)
• Would prefer experience working with generating media for training purposes (ex. Video creation/editing)

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. 

The Career You Will Build:

Leadership training, promotional opportunities within a global company

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com

International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.  International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.
Pine Hill  AL  36769