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First Line Leader- Operations


International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion. In Russia, we have a 50/50 joint venture, Ilim Group, the country's largest integrated manufacturer of pulp and paper. Additional information can be found by visiting


The Riverdale Mill is currently seeking a Front Line Leader (FLL) for the mill’s operating departments. 


Position Scope:

Riverdale Mill, located in Selma AL, is a complex, fully integrated pulp and paper manufacturing facility with two machines, one producing Brite Top liner and one producing uncoated free sheet.  In addition to the machines, the mill includes multiple process lines, including wood handling, pulping and OCC, power and recovery, sheeting operations and effluent treatment.  The FLL provides direct leadership of an operating team working a rotating shift schedule within each of the mill’s operating areas.  This role is tasked with coordinating with other mill FLLs to ensure safe, productive, and efficient operation of the mill.  The size of the operating crew varies by area, as does the reporting relationship.


Position Responsibilities:

  • Provide visible and active leadership in delivering excellent safety results
  • Manage in a goal oriented environment to deliver target results in the areas of safety, environmental compliance, employee engagement, reliability, cost, quality, and productivity
  • Approve pay and vacation scheduling for the team, and other administrative tasks related to managing an operating team
  • Manage team compliance with company and mill policies, procedures, and other requirements.
  • Conduct 1:1s with employees to provide and receive guidance and development feedback.
  • Identify individual and organizational training needs and implement training plans (hard and soft skills).
  • Complete production and inventory related reporting activities
  • Conduct audits for safety, environmental compliance, and effective operation each shift
  • Effectively execute work systems to ensure consistent and sustainable results, including modifying systems as needed ensure continuous improvement
  • Coordinate completion of operational tasks in support of area reliability and maintenance activities, such as submission of work notifications, isolation and lockout, basic care equipment inspections, and other similar tasks, working in alignment with MWS and other reliability processes to ensure world class reliability is achieved
  • Support execution of routine and annual outages
  • Work as a team across shifts to execute consistent operating practices
  • Interface with other departments to ensure quality parameters are achieved and maintained.
  • Interface with other areas to ensure adequate inventory management and optimum overall mill balance
  • Troubleshoot equipment issues and support identification and implementation of solutions.
  • Seek out and implement best practices using teams, databases, vendors, and other technical resources
  • Champion 5S principles, personally acting in alignment with 5S as well as leading the crew to do the same, and participating in audits within the department as needed


Desired Skills:

  • Instill safety as a core value within the team and effectively communicate a shared vision for safety
  • Quickly develop thorough knowledge of mill equipment and systems
  • Utilize excellent communication and interpersonal skills with the ability to communicate to groups and individuals at all levels
  • Approach positional responsibilities in an inclusive manner by engaging all team members in area, department, and mill
  • Strong leadership skills and a proven track record of improving employee engagement.
  • Utilize the International Paper Change Process to drive change
  • Utilize strong organizational skills to handle multiple tasks effectively
    Required Experience:
    B.S. degree in Engineering or related field, or equivalent practical experience required. Prefer 3 to 5 years’ experience in Pulp, Power, Paper or Sheeting/Shipping/Warehousing operations.  Previous supervisory experience a plus.  If not already completed, successful candidate will be required to participate in IP’s Front Line Leader or other equivalent formal leadership development program.
    Pay Level (PL) 11.  PL may vary depending on experience.
    Desired Competencies:
    Customer Focus, Organizing, Priority Setting, Process Management, Managing Through Systems, Managing and Measuring Work, Integrity and Trust, Listening, Learning on the Fly, Drive for Results, Action Oriented, Timely Decision Making, Decision Quality, Motivating Others, Developing Direct Reports and Others, Confronting Direct Reports and Others, Understanding Others, Building Effective Teams, Interpersonal Savvy, Managerial Courage, Command Skills, Informing, Functional/Technical Skills, Conflict Management.


International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


SELMA, AL, US, 36701-8311

Category:  Manufacturing
Date:  Jun 16, 2022

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