Fiber Quality Representative

What if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a community that improves people’s lives, the planet and our company’s performance by transforming renewable resources into products people depend on every day.

Position Title: 

Fiber Quality Representative

Pay Rate:

$65,100 - $86,800

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Position level may vary based on experience.

Category/Shift:

Salaried Full-Time

Physical Location:

6425 Youree Drive - Suite 300

Shreveport, LA 71105

The Job You Will Perform:

Be a safety leader.  Provide field level leadership of chip and fiber fuel fiber testing along with supplier analysis. Conduct technical inspection and evaluation on chip and fiber fuel producing equipment. Analyze, test, audit, and perform maintenance on chip and fiber fuel quality laboratory and various sampling infrastructure components.  Provide resource information to various joint teams.  Document and communicate benchmarking and reference information to suppliers and customers. Conduct training on systems and equipment as required.  Ensure fiber quality labs meet all region and corporate safety, health and environmental guidelines.  Oversight of fiber quality lab productivity, cost and quality deliverables.  Utilize a structured, analytical approach such as manufacturing excellence to ensure continuous improvement and process sustainability.  Support Fiber Supply and mill team members in process improvement.

• Ensure that International Paper Mills receive optimum fiber quality to digesters for pulp and boilers for steam generation:
• Demonstrate and deliver safety excellence by taking safe actions and complying with all safety policy and training requirements. 
• Facilitate delivery of highest quality chip and fiber fuel fiber to paper mill customers that contributes to the highest sustainable fiber value by providing field analytical, technical, and diagnostic support to internal and external suppliers.
• Work closely with our internal mill partners to identify and act upon fiber quality and yield improvement opportunities.
• Deliver appropriate information and data to suppliers and mill customers by documenting and benchmarking fiber quality and yield data.
• Provide technical reports using IP’s database programs.
• Ensure fiber quality infrastructure components meet standards for valid, reliable, and consistent data by performing calibration, maintenance, audits, and other duties as required.
• Institutionalize protocols and standards by providing training for fiber quality lab personnel and others associated with the process.
• Willing to accept temporary assignments that require travel.
• Scope
  • West Region – Two to three International Paper mills. 
  • Key External Vendors:  Sawmills, chip mills and in-woods chip producers delivering chips and fiber fuel to those facilities.
  • Responsible for management of fiber quality lab operating expenses.
  • Responsible for 1 to 2 indirect reports, contract labor and PPM employed indirect reports. 

• Positively and professionally represent International Paper
  • Positively represent International Paper in dealings with internal and external contacts.
  • Communicates quality and safety program expectations and specifications to external vendors.
  • Communicates vendor/supplier’s safety and quality issues to FS team members.
  • Assists in minimizing overhead / procurement expenses.
  • Functions well in a team focused work environment.

Key Competencies: 

• Customer Focus
• Tech Savvy
• Decision Quality
• Action Oriented
• Optimizes Work Processes
• Drives Results
• Builds Networks (FS team, mill partners, suppliers, vendors)
• Communicates Effectively
• Persuades
• Instills Trust
• Nimble Learning

The Skills You Will Bring:

• B S Forest Resources or related degree, or AA in Forest Technology or related degree, or 3 to 5 years’ experience in chip manufacturing/processing /maintenance or commensurate experience in similar manufacturing environment, or in manufacturing quality control.
• Must maintain a valid driver’s license.
• Must be able to work flexible schedules, including weekends and holidays.
• Overnight travel up to 40% of time. 
• Must have strong mechanical aptitude and comfort working with tools.
• Must be able to physically lift 50 pounds and work on feet for extended periods of time in hot / cold conditions.
• Must be able to adapt to change, be effective at dealing with different personalities, and maintain a professional demeanor at all times.
• Skilled/knowledgeable of chip and fiber fuel producing equipment.
• Skilled/knowledgeable of machine diagnostic tools, other.
• Skilled in Microsoft Office Applications (Excel, Word, Power Point)
• Knowledgeable in Manufacturing Excellence applications.

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

The Career You Will Build:

Leadership training, promotional opportunities within a global company.

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com

International Paper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by law.

Equal Employment Opportunity Statement - Know Your Rights: Workplace Discrimination is Illegal

Request an accommodation - +1 877-973-3919

International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.  International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.
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